Returns & Exchanges
At Peppermayo, we want you to love your purchase, but if something isn't quite right, we offer easy returns for store credit or exchange within 30 days of delivery. Please ensure items are unworn, unwashed, and have all original tags attached to be eligible for a return.
Return Process
- 1.Initiate Your Return
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
- 2.Choose Your Return Option
Select whether you would like an exchange for a different size or a store credit to use on your next Peppermayo haul.
- 3.Pack and Ship
Print your prepaid shipping label and securely pack your items in their original packaging before dropping them off at your nearest postal outlet.
- 4.Processing and Credit
Once our warehouse receives and inspects your return, we will process your store credit or exchange within 3-5 business days.
